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  • What does "alit" mean?
    a rare past tense and past participle of alight. at least I tried.
  • Where are the products created?
    Alit Concept is partnering with a high quality drop shipping Company based in Czech Republic for the fulfilment and the shipping of all the products. All products are made from 100% combed ringspun cotton.
  • Can I trust the quality of the products?
    We strive to provide the best possible quality on all our products. We believe in eco-friendly materials, that's why, they are all made from 100% ring-spun, combed cotton. Quality is what we look for in our partners too. Currently we are partnering with OPT on Demand, who are based in Czech Republic and are pioneers in ecological printing.
  • What colour options do I have?
    Right now, we are only offering products in black, white and natural colours. The black & white aesthetic is what describes us best, as we believe it is timeless, "clean" and goes with anything.
  • I ordered the wrong size, why can't I return it?
    Alit Concept offers a print-on-demand service, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if the customer ordered the wrong size, color, or simply changed their mind. We strongly advise you to check the measurements on the provided table to ensure you are ordering the correct size. In case of a damaged product or a manufacturing error, Alit Concept offers a free replacement or a refund if you contact us within 10 days of product delivery. Please get in touch with our team using the "Contact Us" form and provide a clear photo showing the issue.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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